Are you passionate about coffee culture, leadership, and creating memorable guest experiences? This Café Manager role is designed for someone who thrives in a fast-paced environment, values teamwork, and wants to grow within the food & beverage industry.
The Café Manager ensures the café runs smoothly on a daily basis. From motivating baristas and shift supervisors to maintaining high-quality service and a welcoming environment, this role plays a key part in the success of the café.
Unlike traditional management jobs, this position blends people management, customer experience, and operational excellence. If you enjoy working with people and love the energy of a café environment, this could be your next career step.
Lead with passion for coffee, hospitality, and the Second Cup brand values.
Deliver quick, friendly, and genuine service that keeps guests returning.
Handle customer concerns with professionalism and care.
Recruit, train, and motivate shift supervisors and baristas.
Implement café policies and ensure consistency in food, beverage, and service standards.
Manage performance reviews, scheduling, and team development.
Collaborate with the Operations Manager to maintain inventory and place supply orders.
Ensure proper cash handling procedures, reconciliation, and accurate reporting.
Drive a positive workplace culture, encouraging teamwork and growth.
Strong leadership and people management skills.
Ability to multitask in a busy environment.
Excellent communication and conflict resolution skills.
Knowledge of food and beverage operations.
Flexibility to work evenings, weekends, and busy shifts when needed.
Detail-oriented with strong organizational and time management abilities.
Problem-solving mindset with a focus on customer satisfaction.
This role is not just a job — it’s a chance to grow within the hospitality industry and build leadership skills that are highly transferable across careers. Café Managers often progress into area managers, training managers, or even start their own café businesses.
We also believe in rewarding our team with more than just a paycheck:
Competitive salary + daily tips
International training & certifications
Health insurance coverage
Paid leaves & work-life balance
Opportunities for career advancement within the café and hospitality sector
The café culture in Islamabad is growing rapidly, with more people seeking out coffee shops as social and professional meeting spaces. A Café Manager’s role has become even more important — balancing customer expectations, staff motivation, and operational excellence. This makes the position both challenging and rewarding.
Job Category: Café Management
Job Type: Full Time
Location: Islamabad
✨ If you are ready to take on a leadership role in one of the most dynamic café environments, apply today and start your journey toward building a career in the coffee and hospitality industry.
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